1. Introduction

Welcome to Imani's Beauty ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and shipping/billing address when you place an order.
• Order Information: Products purchased, purchase history, and payment details (processed securely via third-party providers — we do not store full card numbers).
• Communication Data: Messages sent to us via WhatsApp, email, or contact forms.
• Usage Data: Browser type, pages visited, and time spent on site, collected via cookies and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders and send order confirmations
• Communicate with you about your purchases, returns, and enquiries
• Send promotional emails and newsletters (only if you have opted in)
• Improve our website, products, and customer experience
• Comply with legal obligations and prevent fraudulent transactions

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers — such as shipping carriers, payment processors, and email platforms — strictly for operating our business. All third parties are required to keep your information confidential.

5. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and remember your preferences. You may disable cookies through your browser settings; however, some features may not function properly as a result.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or delete the personal data we hold about you, and to opt out of marketing communications at any time. To exercise these rights, contact us at Imanibeautytrend@gmail.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

10. Contact Us

📧 Imanibeautytrend@gmail.com

1. Acceptance of Terms

By accessing and using the Imani's Beauty website, you accept and agree to be bound by these Terms of Use. We reserve the right to update these terms at any time, and continued use of the site constitutes your acceptance of any changes.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not use the site to transmit unauthorised promotional material, attempt to gain unauthorised access to our systems, or engage in any conduct that restricts others' use of the website.

3. Products and Pricing

We reserve the right to modify or discontinue products at any time without notice. All prices are subject to change. We make every effort to display product colours and descriptions accurately, but cannot guarantee your device's display will be exact.

4. Orders and Payment

By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including where pricing errors have occurred. Payment is required in full at the time of order placement.

5. Shipping and Delivery

Estimated delivery times are provided as a guide only and are not guaranteed. Imani's Beauty is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

6. Returns and Refunds

You may return unopened, unused items in their original packaging within 30 days of receipt. Sale items and opened personal care products are non-refundable for hygiene reasons. To initiate a return, contact us at Imanibeautytrend@gmail.com.

7. Intellectual Property

All content on this website — including text, graphics, logos, and product descriptions — is the property of Imani's Beauty and protected by applicable intellectual property laws. You may not reproduce or use any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Imani's Beauty shall not be liable for any indirect or consequential damages arising from your use of our website or products.

9. Contact Us

📧 Imanibeautytrend@gmail.com

Our Commitment

Imani's Beauty is committed to ensuring our website is accessible to everyone, including people with disabilities. We believe beauty is for every queen — and that includes making sure everyone can browse and shop with ease.

Standards We Follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, covering a wide range of disabilities including visual, auditory, physical, cognitive, and neurological.

What We've Done

• Keyboard Navigation: All interactive elements are accessible via keyboard.
• Alt Text: Images include descriptive alternative text for screen readers.
• Colour Contrast: We maintain sufficient contrast ratios for readability.
• Readable Fonts: Clear, legible typefaces at appropriate sizes throughout.
• Responsive Design: Fully responsive across all devices and screen sizes.
• Descriptive Links: Links are written to be meaningful out of context.

Assistive Technologies

Our site is designed to be compatible with screen readers (NVDA, JAWS, VoiceOver), screen magnification software, speech recognition tools, and keyboard-only navigation.

Known Limitations

While we strive for full accessibility, some areas may not yet meet all WCAG 2.1 AA criteria. We are actively working to identify and address these gaps.

Feedback & Contact

If you experience any difficulty accessing any part of our site, please contact us — we aim to respond within 2 business days.
📧 Imanibeautytrend@gmail.com